With nearly twenty years of experience in Digital Product Marketing and Design, I've recently completed a contract as a product management consultant and agile coach with Sun Life Financial's Enterprise Services division.
In my previous role, I was responsible for mentoring an award-winning team of talented Digital Strategists, Marketers, UX Researchers, and Designers at Great-West Lifeco.
(a division of Power Financial Corporation).
I've spent half my career working with enterprise digital teams at some of Canada's largest financial companies, successfully driving digital transformation and innovations in team communication, organizational processes, talent acquisition, tooling and design systems. I've also led a variety of award-winning marketing and product development initiatives ranging from websites to large customer portals, tools, and transactional, mobile applications.
Maintaining my practical skills and keeping current with the latest tools & techniques is very important to me as a digital leader. I succeed by empowering teams to collaborate cross-functionally with Designers, Business Specialists, Marketers, Subject Matter Experts, and Technologists to create exceptional customer experiences.
A Masters degree in Library and Information Science combined with a Bachelor of Arts in History from the University of Western Ontario has led me to a career at the intersection of technology and the liberal arts.
PRODUCT MANAGEMENT METHODS:
Lean UX, Lean Startup, Lean Six Sigma
Certified in IDEO Design Thinking
Google Ventures Design Sprints
Waterfall / Stage Gate